Privacy Policy

The privacy policy has been written due to the full application of EU Regulation 2016/679.

Your privacy is important to us. We have therefore developed a Privacy Policy which regulates the way we collect, use, transfer and store your personal data.

Collection and use of personal information

Personal information is data that can be used to identify or contact a specific person.

You may be asked to provide your personal information. The training provider may share this data and use it in accordance with this Privacy Policy. They may also combine this information with other data to provide and improve products, services, content and advertising materials. You are not required to provide the personal data requested by us; if you decide not to provide it, however, in many cases we will not be able to offer you our products or services or answer your questions.

Here are some types of personal data that Training Academy may collect and use.

What personal data we collect

  • When you browse the site https://www.incredere.eu/ we may collect a series of data, including name, address, telephone number, email address, contact preferences, device identification codes, IP address, location information, and credit card information.
  • We will use this information to satisfy your requests, provide you with the product or service relevant to your needs. In certain circumstances, you may be asked for a valid identification document, to handle reservations or based on statutory obligations.

How we use your data personal

We may process your personal data for the purposes described in this Privacy Policy with your consent, for compliance with legal obligations or in case we deem it necessary for legitimate interests pursued by training provider or by third parties to whom it is necessary to provide data.

  • The personal data collected by us allows us to keep you updated on the announcements of the latest products, and on upcoming events. 
  • We also use personal data to develop, provide and improve our products, services, content, and advertising materials, as well as to prevent losses and fraud. In addition, we can use them to ensure network and account security, and to protect our services for the benefit of all our users. Your data will be used for anti-fraud purposes in case it is required by conducting an online transaction with us. We limit our use of data for anti-fraud purposes to what is strictly necessary and within the recognized limits of our legitimate interests to protect our customers and services. For some online transactions, we may also verify the information you provide to us by consulting publicly accessible sources.
  • Personal data, including the date of birth, can be used to verify identity, facilitate user identification and determine which services are appropriate.
  • We may periodically use your personal information to send important notices, such as communications relating to the services offered, as well as our conditions and policies. Since this data is important for your interaction with us, you cannot request not to receive such communications.
  • We may also use personal data for internal purposes, for verification, data analysis and research to improve products, services and communications with our customers.

Collection and use of non-personal data

We also collect data that is in a form that does not permit direct association with a specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. The following are some examples of non-personal data collected by us and their use:

  • We can, for example, collect data on profession, language, postal code, telephone prefix, unique device identification code, reference URL, to better understand customer behaviour and improve our products, services and advertising materials.
  • We may collect data about customer activities on our website and from our other products and services. This data is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website and our products and services are of greatest interest. Under this Privacy Policy, aggregated data is considered non-personal information.
  • We may collect and store details about the use that users make of our services, including searches. This information can be used to improve the relevance of the results provided by our services.

Disclosure to third parties

We may periodically make certain personal data available to strategic partners who collaborate with us for the supply of products and services. Personal data will be shared only to provide or improve its products, services and advertising materials; they will not be shared with third parties for the commercial purposes of the latter.

Others

It may be necessary (by law, court proceedings, litigation and / or requests by public and governmental authorities within or outside your country of residence) to disclose your personal data. We may also disclose your information if we believe that, for purposes of national security, compliance with the law or other matters of public importance, it is necessary or appropriate to do so.

We may disclose your information if we believe that disclosure is reasonably necessary to apply our terms and conditions or to protect our activities or users. Furthermore, in the event of reorganization, or sale, we may transfer all personal data collected by us to third parties affected by such transactions.

Data protection personal

For the storage of personal data we, information systems with limited access are used, located in facilities that take physical security measures. The data is stored in encrypted form, even in cases where we use third-party storage solutions. Existence of automated decision-making procedures, including profiling. We not make any decisions regarding the use of algorithms or profiling that significantly affects you.

Integrity and retention of personal data

We will retain your personal information for the period necessary for the purposes outlined in this Privacy Policy. In deciding these periods, we carefully evaluate our actual need to collect personal data and if we believe that there is a decisive necessity, we keep them only for the shortest possible period necessary to achieve the purpose of collection, unless a conservation period greater is required by law.

Access to personal data

You can help ensure that your preferences and contact information is accurate, complete and up to date by accessing the site https://www.incredere.eu/. We will grant you access to the other personal data stored by us and we will provide you with a copy so that you can perform any operation you require, for example requesting to correct the data if it is inaccurate or delete it if is not held to keep them as required by law or for legitimate business purposes. We may refuse to respond to requests that are futile / harassing, damaging the privacy of others, extremely difficult to meet or where access to data is not otherwise covered by local law. We may also refuse to comply with requests for deletion or access to data if it considers that fulfilling this request is contrary to the legitimate use of data for anti-fraud purposes and to ensure security, as described previously.

Third party websites and services

The websites, products, applications and services may contain links to websites, products and services of third parties. Data collected by third parties, which may include geographic or contact information, are governed by their respective privacy policies. We encourage you to review the privacy policies of those third parties.

Our company-wide commitment to your privacy

To make sure that your personal data is secure, we communicate our privacy and security guidelines to employees and strictly apply privacy protection measures within the company.

Privacy questions

If you have any questions or concerns regarding the Privacy Policy or to the processing of data, or if you wish to contact Data Protection Officer or forward a complaint about a possible violation of local laws for the protection of privacy, you may. We may periodically update the Privacy Policy. In case of substantial changes, a notice will be posted on our website, together with the updated Privacy Policy.

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